Introduction: Doing Business in Hard Times
Running a business in Kenya right now is tough. Prices of everything are going up—food, fuel, rent, electricity, and even transport. Customers are buying less because life is expensive for everyone.
But don’t give up. Many start-ups are still standing because the owners have changed how they work. If you think smart and act quickly, your business can survive too.
Here are simple and practical ways to keep your firm going, even in a harsh economy.

1. Watch Where Your Business Money Goes
Don’t guess where your money is going. Write down every coin that comes in and goes out of your enterprise. This helps you see if you’re making profit or loss. See https://www.spiderstrategies.com/blog/business-strategy-examples/
You can use a small notebook, an app on your phone, or even Excel if you have a computer. Knowing your numbers helps you make good decisions for your business.
2. Cut Business Costs
Look at your business expenses and ask: “Is this really needed?” Cut anything that is wasting money.
Here are some examples:
- Use energy-saving bulbs to reduce power bills
- Share space with another business to save rent
- Stop buying too much stock that takes long to sell
Small savings can help your firm stay alive.
3. Keep Your Regular Customers Happy
Getting new customers is hard right now. So take care of the ones you already have.
How?
- Greet them warmly
- Give them good service
- Say thank you
- Offer small discounts or rewards for loyal buyers
Happy customers will keep coming back and may even bring their friends to your business.
4. Put Your Business Online
Many Kenyans are now using Facebook, WhatsApp, Instagram, and TikTok to buy and sell. If your business is not online, you may be missing many buyers.

You can:
- Post pictures of your products on WhatsApp status or Facebook
- Reply fast to messages
- Do home deliveries using boda boda
- Ask happy customers to share your business online
You don’t need a big budget. Just your phone and internet can help your business grow online.
5. Add More Things to Sell or Services to Offer
If what you’re selling is not doing well, try adding other things people need.
Examples:
- A salon can also sell hair products
- A small shop can sell cooking gas or phone airtime
- A fruit seller can start offering juice
This gives your start-up more chances to earn money.
6. Work With Other Small Business Owners
You don’t have to compete all the time. Team up with others and grow together.

You can:
- Share a shop space
- Advertise each other’s businesses
- Give referral bonuses (e.g. “Bring a friend and get a discount”)
Working together saves money and helps you reach more customers.
7. Learn New Business Skills
Take time to learn new things that will help your business. You can find free lessons on YouTube or websites like Google Digital Skills.
Learn about:
- Customer care
- Bookkeeping
- How to use social media
- How to manage stock
When you and your workers are trained, your organization will run better.
8. Save a Little for Emergencies
Set aside a small amount every week or month—even if it’s just Ksh 200. This money can help you during emergencies or slow days.
You can save through:
- M-Shwari
- Chamas
- Saccos
- A separate bank account
Having savings means your business won’t close when times get hard.
9. Don’t Rush to Take Loans
Loans can be helpful, but only if they help your enterprise grow. Avoid borrowing just to survive the month.
Before you take a loan, ask yourself:
- Will this loan bring profit?
- Can I pay it back easily?
- Are the interest rates fair?
If the answers are no, it’s better to wait or look for a cheaper loan option like a Sacco or chama.
10. Listen to Your Customers
People’s needs change during tough times. Watch what your customers are saying or doing.
Are they:
- Buying in small amounts?
- Asking for delivery?
- Looking for cheaper options?
Adjust your business to fit their needs. Offer smaller sizes, more affordable products, or discounts. Stay flexible.
11. Stay Updated About the Economy
Follow news about the economy, new laws, or changes in taxes. Knowing what’s going on helps you plan better.

You can:
- Watch TV news
- Read newspapers
- Join business WhatsApp groups
- Follow KRA or business pages online
Being informed helps you avoid shocks and prepare for changes.
12. Stay Strong and Don’t Give Up
Running a business is not always easy—but strong people keep going. Many successful businesses in Kenya started during tough times.
Stay positive:
- Learn from your mistakes
- Ask for advice when stuck
- Rest when tired, but don’t quit
You have what it takes to succeed. Keep pushing.
Conclusion: You Can Still Succeed in Business
Yes, things are hard. But your business can still survive—and even grow—if you make smart moves. Cut costs, listen to your customers, go online, and stay hopeful.
Start small. Change where needed. Be strong. Your dream is still valid.
Read more on: https://www.whispers.co.ke/
